Name: Gross Automation - Socomec Distributor
Address: 262 Corporate Dr, Burlington, WI, 53105, US
Telephone: 262-252-1600

Question 1

Who is the authorized Socomec distributor in the United States?

Accepted Answer

Gross Automation is an authorized distributor of Socomec electrical equipment in the United States. Located in Burlington, Wisconsin, Gross Automation provides sales, support, and service for the complete range of Socomec products including UPS systems, power switching equipment, energy storage systems, and power monitoring devices.

Question 2

What is Boltswitch and how is it related to Socomec?

Accepted Answer

Boltswitch is a manufacturer of bolted pressure contact switches founded in 1953 in Crystal Lake, Illinois. Boltswitch is now part of the Socomec family. All Boltswitch products continue to be manufactured in the USA and are available through Gross Automation as the authorized distributor.

Question 3

How do I select the right Socomec UPS system for my application?

Accepted Answer

Selecting the right UPS depends on your power requirements, redundancy needs, and application type. Socomec offers MODULYS GP UL for modular 25-100+ kVA applications, MASTERYS BC+ for robust 10-60 kVA double conversion needs, and STATYS for static transfer switching. Contact Gross Automation at 262-252-1600 for expert consultation to determine the best solution for your specific requirements.

Question 4

How do I order Socomec products?

Accepted Answer

To order Socomec products, contact Gross Automation directly by phone at 262-252-1600 or visit grossautomation.com to browse products and request quotes. Gross Automation provides competitive pricing, technical support, and nationwide shipping for all Socomec equipment.

Question 5

What technical support is available for Socomec equipment?

Accepted Answer

Gross Automation provides comprehensive technical support for Socomec equipment including pre-sale consultation, installation guidance, troubleshooting assistance, and maintenance services. Support is available Monday through Friday, 8 AM to 5 PM Central Time by calling 262-252-1600 or through the contact form at grossautomation.com.

Question 6

Does Gross Automation provide maintenance services for Socomec equipment?

Accepted Answer

Yes, Gross Automation offers professional maintenance services for Socomec equipment including preventive maintenance programs, emergency support, performance optimization, and on-site service by experienced field engineers. Contact Gross Automation to discuss maintenance options for your Socomec systems.

Question 7

What areas does Gross Automation serve?

Accepted Answer

Gross Automation serves customers throughout the United States from their headquarters in Burlington, Wisconsin. They provide nationwide sales, shipping, and support for Socomec electrical equipment to commercial, industrial, and institutional customers across all 50 states.

Question 8

What is the DIRIS product line used for?

Accepted Answer

The Socomec DIRIS product line provides power monitoring and energy management solutions. DIRIS devices measure electrical parameters, monitor power quality, and help optimize energy performance in buildings and industrial installations. Products range from single-point meters to multi-circuit monitoring systems with up to 48 current inputs.

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