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Professional Socomec Maintenance Services

Comprehensive maintenance solutions for your Socomec power systems and automation equipment

Equipment We Service

Gross Automation provides expert maintenance and support for the complete range of Socomec electrical equipment. Our technicians are factory-trained and certified to service all Socomec product lines.

Complete Maintenance Solutions

From routine preventive maintenance to emergency repairs, Gross Automation delivers comprehensive service solutions that maximize uptime and extend the life of your Socomec equipment.

Preventive Maintenance

Scheduled maintenance programs designed to identify and address potential issues before they cause downtime. Our preventive approach helps extend equipment life and optimize performance.

  • Comprehensive system health checks
  • Proactive component replacement
  • Performance trending analysis
  • Detailed documentation and reporting
  • Firmware and software updates

Emergency Support

When critical power systems fail, every minute counts. Our emergency response team provides rapid support to restore your systems and minimize operational impact.

  • 2-hour average response time
  • Remote diagnostics capability
  • Emergency parts availability
  • Expert troubleshooting
  • 24/7 phone support available

Performance Optimization

Maximize the efficiency and reliability of your power infrastructure with our optimization services. We identify improvements that reduce costs and enhance system performance.

  • Detailed performance analysis
  • System tuning and calibration
  • Bottleneck identification
  • Energy efficiency improvements
  • Capacity planning assistance

Proven Results

Our maintenance programs deliver measurable improvements in system reliability, operational efficiency, and total cost of ownership for Socomec power equipment.

99.5%
System Uptime
Maintained across customer installations
40%
Reduced Failures
With preventive maintenance programs
25%
Cost Savings
Compared to reactive maintenance
2-Hour
Emergency Response
Average response time nationwide

Maintenance Programs

Choose the maintenance program that fits your operational needs. From basic phone support to comprehensive on-site service contracts, Gross Automation has you covered.

Remote Technical Support

On Demand via Phone or Email

Get expert guidance from our technical team for troubleshooting, configuration questions, and operational support. Available Monday through Friday, 8 AM to 5 PM Central Time.

  • Phone and email support
  • Remote diagnostics when available
  • Technical documentation access
  • Firmware update guidance

On-Site Service

Scheduled or Emergency

Comprehensive on-site maintenance performed by factory-trained technicians. Includes system inspection, testing, calibration, and preventive maintenance procedures.

  • Factory-trained technicians
  • Complete system inspection
  • Testing and calibration
  • Preventive maintenance
  • Detailed service reports

Nationwide Service Coverage

Gross Automation provides Socomec maintenance and support services throughout the United States. Headquartered in Burlington, Wisconsin, we serve customers across all 50 states with both remote support and on-site service capabilities.

Headquarters: 262 Corporate Dr, Burlington, WI 53105

Hours: Monday - Friday, 8:00 AM - 5:00 PM Central Time

Phone: 262-252-1600

Ready to Optimize Your Socomec Systems?

Contact Gross Automation today for expert Socomec maintenance services and support.